If your eSIM is installed but you cannot access the internet, follow these troubleshooting steps:
- Enable Data Roaming: Go to your cellular settings for the eSIM and ensure ‘Data Roaming’ is turned ON. This is required for most travel eSIMs to function.
- Check APN Settings: Ensure the Access Point Name (APN) matches the instructions provided in your setup email.
- Select the Correct SIM for Data: In your phone’s Cellular/SIM settings, make sure your travel eSIM is selected as the primary source for ‘Cellular Data’.
- Restart Your Device: A simple restart can often force the device to register with the local roaming partner.