Changes

What's your cancellation and refund policy? Stays get to set their own cancellation policies but most of them tend to follow our standard policies. We currently have 3 Standard Policies: - Full - Flexible - Limited An overview of them can be found on our Cancellation Policy Summary page https://www.nomadstays.com/cancellation-policies-summary If you need to make a change or cancellation that falls outside our refundable or creditable policies then we suggest that you utilise ...

Changing a Booking After making and receiving a confirmed booking you may wish, or need, to change it. A change has the effect of cancelling a booking and having it replaced with a new booking. The cancellation policy in effect on your original booking will determine how much of a credit or refund you are entitled to. Changing Dates at the same Stay In saying that, many Stays are quite open to the free changing of dates for a booking, subject to having availability during the alternat...

Departing Early Sometimes things change and you want to depart your Stay earlier than expected. Of course, you are not bound to remain in a Stay for the entire time you've booked and can leave early if you wish. If you would like to seek a refund from the Stay you should start by discussing this with your Stay Host and seeing if you can reach an agreement for a possible refund. As the Stay may not have any opportunity to replace your lost booking easily, or at the last minute, they may no...

Complaints about Stays If your Stay is not what you booked, you should first discuss this with your Stay Host. Ultimately, Stays are responsible for delivering their own products and services, as they have marketed. Most issues tend to be minor and are usually worked out between the Host and the Member. It's worth noting that Stays sometimes get caught with last minute breakages, or unexpected maintenance, or unexpected matters. These tend to be cosmetic, or of minor inconvenience, and most ...