Every payment you make on Nomad Stays gets its own invoice. You can view and download all of them, at any time, from the Invoices page in your Member Dashboard.
Finding Your Invoices
- Sign in to your Nomad Stays account.
- Open your Member Dashboard.
- In the Member Dashboard menu on the left, click Invoices. It sits just below Wallet.
- Click the Invoice Number of the invoice you want. It opens as a PDF in a new tab, ready to save or print.
You can also go straight there: nomadstays.com/memberadmin/invoices-members
What You Get an Invoice For
An invoice is created automatically each time a payment goes through, including:
- Booking payments for a stay
- Wallet top-ups
- eSIM data packages
- Application fees
- Other products and fees you pay for on the site
If you haven’t paid for anything yet, the page shows No Invoices Yet.
Reading the Invoices List
Your invoices are listed newest first. Each row shows:
- Date / UTC – when the payment was made. Times are in UTC, so they may differ from your local time.
- Invoice Number – click this to open the PDF.
- Currency and Amount – what you were charged, in the currency you paid in.
- Description – what the payment was for. For eSIM purchases, the description links to your eSIM Management page.
- Ref# – the payment reference. Quote this if you contact us about a payment.
What’s on the Invoice
Each PDF invoice shows the invoice number, date and payment status, our company details, your details under Billed To, a description of what you bought, the total, and the payment reference.
Getting Your Business Details on Your Invoices
The Billed To section is filled in from your member profile: your name, email, address and, if you have added them, your business name and business tax (VAT/GST) number.
Your details are taken from your profile at the moment you pay. If you need an invoice made out to your business, add your business name, address and tax number to your Profile before you make the purchase. Changing your profile later does not update invoices that already exist.
See also: Why Add My Business Tax Number?
If an Invoice Says “Pending”
A small (pending) label next to an invoice number means the PDF hasn’t been created yet. Click the invoice number anyway and we’ll generate it for you. This normally takes a few seconds, and the page refreshes by itself until the invoice opens.
Something Missing or Wrong?
If you can’t find an invoice for a payment you made, an invoice won’t open, or the details on one are incorrect, contact us and include the Ref# or invoice number so we can find it quickly.